WHY CHOOSE US
Your Charlotte, North Carolina Printing PartnerABOUT ITEK
To say that the world around us is evolving quickly is, at this point, a little bit of an understatement. Things in nearly every industry that you can think of have changed immeasurably even in just the last five years – to say nothing of what the next five years may bring. That’s why, at iTek, we pride ourselves on our ability to continue to grow and evolve as the times do the same. Based out of beautiful Concord, North Carolina, we’re always adding new equipment to the vast amount of services that we provide so that we can unlock the most important benefits of all – staying on the cutting edge so that YOU can do the same.
At iTek, we take every project seriously. We’re singularly committed to producing quality printing, all while guaranteeing the exemplary customer satisfaction that you both want and deserve. We always go out of our way to build great relationships with all of our customers and, in truth, consider ourselves as more than just a printing services provider. We strive to be a true strategic partner in your own graphical communications success in every sense of the term.
MEET THE LEADERSHIP TEAM
THEY ROCK

JULLI GOODWIN
Owner, Treasurer, Account Exec.
Julli was born in Houston, Texas, graduated from the University of Texas-Austin with a degree in Graphics. She started in design and graphics then switched to the printing industry for 28+ years. She holds several titles from being a co-owner of iTek for the past five years, with the duties of treasurer and sales. She loves the challenge of new projects and seeing customers happy with the finished product that iTek produced. She is very excited about iTek expanding in technology, and constantly being very innovative, and helping iTek to grow, and that she can be a part of it all.

RICK MITCHELL
Owner, Account Exec.
Rick has been in the Printing Industry for 25+ years as an account executive, with the last 5 years as a partner at iTek and continuing to be an account executive. He enjoys working with his current, as well as new clients to fulfill their printing expectations. Recreationally he enjoys playing golf and traveling around with his wife.

ERICH RAWLINS
Plant Manager, Owner
Erich Rawlins, the son of a printer. He grew up in the print shop sweeping floors and boxing off of the folders. So he’s been around the business for 25+ years. Many offspring stepping into family businesses aren’t really cutout for the task, or aren’t really interested. Not the case with Erich. He came into the business fixing the machines, progressed to digital press operator, wide format manager and now plant manager. The “go to” guy at iTek for fixing production problems, equipment problems, people problems, and getting your work out the door right, and on time.

JOHN RAWLINS
Owner, President
John Rawlins is a printer. Has been for over 40 years… all because he wouldn’t take wood shop in high school. Raised in New Jersey. He studied printing at Rochester Institute of Technology being awarded a Bachelor of Science degree in printing technology and management. He moved to North Carolina in 1972, working for a national company that specialized in providing color for many national publications and New York advertising agencies. An early adopter of the ever-changing technologies, John worked with early scanners, imagesetters, platesetters, and embracing digital printing as it exists today. So it’s not new to him. He’s done this a long time and knows the business inside and out. If you have a technical question, he’s the one you go to.
MEET THE ITEK TEAM
THEY ROCK
SALES TEAM

SCOTT BYRNES
Sales Manager
Scott got his start in the print industry in the mid 90’s selling for a large commercial printer located in Washington, DC. After working in sales for 10 years, Scott turned his focus from direct selling to managing up and coming sales representatives in the industry. Scott has managed sales teams in Washington, DC, Albuquerque, NM, and most recently for iTek in his new home, Charlotte, NC. Scott enjoys spending time with his wife and 10 kids, cooking restaurant quality meals, and has a passion for the Washington Capitals ice hockey team.

PAULA RAMSEY
Account Executive
Paula joined iTek Graphics in 2011 as an account executive after a long career in the direct mail industry. She is constantly up to date on the mailing side as well as the selling side. What Paula enjoys most about her job are the relationships she forges with her clients. Paula lives in Shelby with her husband, and their Morkie. They cheer on Paula’s UNC Tar Heels during basketball season and Donnie’s USC Gamecocks during football season.

EMILY BAUGUESS
Account Executive
Emily is a 2013 graduate of Appalachian State University. She earned her educational background and knowledge of the printing industry through the Graphic Arts and Imaging Technology programs at ASU. Upon graduation, Emily came to work at iTek as an Account Executive. She is dedicated to providing excellent care and service to each customer and their individual project. We have a highly skilled team of professionals at iTek and our commitment to you is producing high-quality products that bring complete satisfaction to you and your company.

ROBERT BURGOS
Account Executive

JOHN FRANTZ
Account Executive
John began his printing career in Greensboro, NC shortly after college. He has worked in most all phases of print production and spent 14 years as a management consultant to the industry. He most enjoys the relationships he has built with customers through the years and the many opportunities he has had to meet incredibly interesting people, from Malcom Forbes to Jacque Cousteau to author T.H. Watkins and Ansel Adams. It’s an amazing industry with a rich history that, quite literally defined the world for hundreds of years leading into the “information age”.
CUSTOMER SERVICE

JUDI CAIN
Customer Service Representative
Judi started in printing as an office manager for a small printing company. She learned the printing industry from the ground up. Back in the days of using artboards, cameras, separations, and film to produce what the client wanted. She has been in customer service for thirty years and enjoys what she does. In her spare time, she has also estimated, done payroll, accounts payable, accounts receivable and purchasing.

ADRIANE WARREN
Customer Service Representative
A North Carolina native, Adriane Warren started with iTek in 2008 as a wide format inkjet operator. Actually, Adriane was the entire wide format printing department, as it’s only employee. As sales grew and iTek grew, an opening in Customer Service gave Adriane the opportunity to move up. Her personality and production experience allowed her to fit right in, and with her attention to details, her clients love her.

COLEY GOODWIN
Customer Service Representative
Coley is a December 2015 graduate of East Carolina University, with a Bachelor of Science in BA and Management. After graduation Coley took a job at iTek with the position of being involved in Marketing, Account Management, and Customer Service. She is determined to provide excellent customer service, as well as efficient marketing and promotional campaigns to benefit iTek and all of its wonderful customers!
OFFICE

TINA COX
Accounting
Tina is from Charlotte, North Carolina; she is married and has a daughter. She has 19+ years of work experience in areas of customer service and sales in commercial printing. She also has over 15 years worth of experience in all aspects of accounting. Her accounting background has allowed her the opportunity to excel in the accounting department at iTek.

SANDY RAWLINS
Purchasing
Born in Dover Delaware, Sandy moved south in 1986 and started with Performance Printing as purchasing manager. Moving on to sales, Sandy worked at Tathwell Printing from 1996 until 2008 when she started with iTek taking over the role of Purchasing Manager. Sandy is the one that finds all the pieces we use to put your job together!

ERIC STATON
Lead Estimator
Eric started in printing in 1983 doing deliveries part time while in college. As time went on, he worked his way up to purchasing, job planning and estimating. Eric is a Charlotte native and worked for many years at Cadmus and Belk Printing. Eric is also a long time and current member of the Charlotte House of Printing Craftsman’s Club. He is very involved with his church and is an avid hunter and outdoorsman.
CAREER OPPORTUNITIES
INTERESTED IN JOINING THE ITEK TEAM?At iTek, we’re always on the lookout for passionate, professional and forward-thinking candidates that can’t wait to help make sure that every print job is as strong as it can possibly be.